Account & Data Deletion - District Car Jharkhand

Method 1: Delete Directly Inside the App (Instant)

If you currently have the app installed on your smartphone, you can instantly erase your account and all associated records:

Open the District Car Customer App or Driver Partner App.
Go to the Profile tab in the bottom navigation.
Scroll down and tap Delete Account (खाता हमेशा के लिए हटाएं).
Select a reason and tap "Permanently Delete Account".

* This immediately invalidates your sign-in session and permanently purges your profile from our active database.

Method 2: Request Deletion via Web Form

If you uninstalled the app or cannot access your device, submit your registered phone or email below. Our compliance team will process your erasure within 24 hours.

What Data Is Deleted vs Retained?

Data Permanently Deleted:

Personal Identifiers: Name, phone number, email address, profile photo.
Vehicle & Driver Records (for Drivers): Vehicle registration plate, model, category, license details, and operating block/stand.
Saved Places & Coordinates: Home, work, or frequent pickup addresses.
Push Tokens: FCM device tokens for notifications.

Data Retained for Legal Compliance:

Financial & Invoice Records: Completed ride transaction summaries and timestamps are retained for statutory financial and tax compliance periods as required under Indian commercial transport regulations.
Fraud Prevention Records: Hash-level anonymized fraud logs to prevent malicious re-registration by blocked bad actors.

No personal identifier or marketing data is ever retained or sold.

Need Assistance? Contact Grievance Desk

You can also request immediate manual account deletion by directly reaching our Jharkhand operations desk: